Social Awareness Definition
“The ability to take the perspective of, and empathize with, the perspective of others from diverse backgrounds and cultures to understand social and ethical norms for behavior and to recognize family, school and community resources for support.”
Components of Social Awareness (from Change Management Coach):
Empathy: understanding the other person’s emotions, needs and concerns.
Organizational Awareness: the ability to understand the politics within an organization and how these affect the people working in them.
Service: the ability to understand and meet the needs of clients and customers.
Empathy Definitions:
The ability to sense other people’s emotions, coupled with the ability to imagine what someone else might be thinking or feeling.
Contemporary researchers often differentiate between two types of empathy:
Affective empathy: refers to the sensations and feelings we get in response to others’ emotions; this can include mirroring what that person is feeling, or just feeling stressed when we detect another’s fear or anxiety.
Cognitive empathy: sometimes called “perspective taking,” refers to our ability to identify and understand other people’s emotions.